Product Warranty

Designed to last — backed by our warranty.

Warmsome products come with a one-year warranty covering manufacturing defects, including faulty or substandard workmanship, materials, and construction. If you experience any issues, our Customer Care team is here to help.

Simply reach out to us, and we’ll take care of the rest — calmly, clearly, and with care.
help@warmsome.com

Register your Snoovi™ and receive an additional 1-year warranty.

Registration takes just a moment and gives you added peace of mind. We want your Warmsome comfort to last even longer.

Your warmth questions answered

Our warranty does not cover damage caused by misuse, normal wear and tear, accidental damage, or unauthorized modifications. The warranty also becomes void if the product has been repaired, altered, or serviced by anyone other than Warmsome, including self-repairs or third-party services.

For best performance and safe use, please refer to the product manual included with your device. It covers setup, usage, and care in clear, step-by-step guidance.

Battery performance may naturally decrease over time depending on usage and charging habits. This is a normal characteristic of rechargeable batteries.

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