Returns

If for any reason you decide to return your Warmsome, we've made the process as simple as possible. Follow these steps for a smooth return:

1. Pack Your Warmsome 

Ensure your Warmsome is clean and packed completely to avoid any damage during transport.

2. Register Your Warmsome 

Register your return here.

To process your return quickly and efficiently, and to refund your purchase amount as soon as possible, we kindly ask you to register your return in our portal. This ensures a smooth handling of your return without delays. 

3. Print the Label or Download Your QR Code 

Print the return label or download the QR code to your phone for use at the post office.

4. Go to the Post Office

Bring your package to the post office and send it using the carrier specified on your label.

5. Wait for the Refund

Once we have received your package, we will refund your purchase amount within 14 days at the latest.

6. Receive Confirmation

You will receive an email once your return has been processed and your purchase amount has been refunded.

If you have any questions about the return process or need assistance, we are always ready to help.